Instructional Team
The Lean Six Sigma Green Belt for Service and Transactional Professionals certification program is meticulously crafted by a collaborative team of faculty members, seasoned industry professionals, instructional designers, and Lean Six Sigma experts. The program's course framework and assessments are rigorously validated and tailored to the specific needs and standards of any service/transactional industry.
Our comprehensive curriculum, including instructional videos, exams, and engaging activities, is thoughtfully guided by the expertise of the following instructors:

Lisa Custer
Lisa has over 25 years of working experience in all aspects of process management and continuous improvement. Her work spans Six Sigma, Lean, Design, Total Productive Maintenance, and Total Quality Management. Prior titles include Principal with Accenture, Director with George Group Consulting, and Director of Quality in the semiconductor industry. She holds a Ph.D. and MSE in Industrial Engineering from Arizona State University and a Bachelors of Mechanical Engineering from Georgia Institute of Technology.

Clayton Taylor
Clayton is the Director of the Business and Finance Organizational Performance Office in the Office of the Executive Vice President, Treasurer and Chief Financial Officer at Arizona State University. His office consults with nine diverse Business and Finance operational areas to lower costs, improve operational efficiency and provide the highest quality customer experience to internal and external customers.